Search Type Search this site Search KU Web Search KU People Search KU Events Search KU Info Search Text

About IT ResNet

Welcome to IT ResNet! IT ResNet is a service provided by Information Technology. IT ResNet provides the cable, phone and Internet connections in KU residential housing.

• Our website is http://www.resnet.ku.edu. This is where you will go to register for IT ResNet Internet service once you connect your computer to the jack in your room. It is also where you can find out about the services we offer.
• To help keep your computer safe while it is on the ResNet network, the RINGS security analyzer checks your machine during registration to make sure that it is set to receive Windows (or Macintosh) updates, makes sure that Sophos antivirus is installed, scans your computer for viruses, and turns on the Windows (or Macintosh) computer firewalls.

  If possible, prepare your computer for registration before you come to KU by following the instructions at .

• IT ResNet Internet connections cost $98.45 per device per semester.
• You will need to provide your own Ethernet cable, available from many stores. Ethernet cables are also sold on-site during move-in.
• Once you've registered for IT ResNet Internet service in your room, you will be able to set up your laptop to use IT ResNet Wireless. IT ResNet wireless is available in the areas listed on http://www.resnet.ku.edu/wireless/zones.shtml You'll find step-by-step instructions that will guide you in configuring your laptop to use this service on http://www.resnet.ku.edu/wireless

How to register for IT ResNet Internet service:

Note: If you are in temporary housing that does not have an Internet connection, you can bring a laptop to the IT ResNet offices in the Burge Union during regular business hours to register. Once you've registered, you will be able to use IT ResNet wireless in the locations listed on www.resnet.ku.edu/wireless/zones.shtml until you move to a room with an Internet connection.

1. Make sure you have a KU Online ID: http://www.technology.ku.edu/accounts/index.shtml#id
2. Turn off IPv6 and Internet Connection Sharing. Go to http://www.resnet.ku.edu/docs/ipv6.pdf to download instructions about how to disable IPv6 and Internet Connection Sharing.
3. Use Firefox during the registration process. If you don't have Firefox installed, you will be given a chance to install it during registration.
4. Connect your computer to the wall jack.
5. Open Firefox and go to http://www.resnet.ku.edu. Scroll down if necessary until you see the big red CLICK HERE! button.
6. Click the CLICK HERE! button and follow the instructions on the screen. The registration process can take as long as 90 minutes if Sophos and Firefox are not installed on the machine.
7. If you are using a non-English version of Windows, you may see an error after the Sophos scan has been run, telling you that your computer still needs to be scanned. If you see this error, call ResNet at 785-812-0000 (2-0000 from your room) for assistance.

Need help?

Phone, email and walk-up assistance will be available in the Burge Union:

• Phone: 785-812-0000 (2-0000 from within the residence halls)
• Email: resnet@ku.edu
• Walk-up assistance in the Burge Union: Hours of operation are posted at http://www.resnet.ku.edu. Click on the Current Hours link on the left side of the page for up-to-date information.