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KU ResNet

Welcome To ResNet

Welcome to ResNet. We provide network connectivity, voice service and cable TV to the University's students, faculty and staff.

NOTICE: The RCC support group has moved from McCollum to the Burge Union. We are located across the hall from the Crimson Cafe, in Room 209. Hours of operation are: 8:00am to 10:00pm Monday through Thursday, 10:00am to 9:00pm Friday and Saturday, and 12:00pm to 8:00pm on Sunday.

NOTICE: Important new policy change regarding ResNet and illegal downloading

General Information
Summer '08 Registration ⇐ Click here to begin
Download Registration Instructions
Reactivation Fee Information
Ethernet Card Information
System Security
Notice to Vista Users
You will need to install Firefox before your register for Resnet. To download click on:
http://www.mozilla.com/en-US/firefox/
Notice
Note: If you are using Windows 98 or ME we recommend that you upgrade to a newer operating system. Sophos and most other utility/virus/support software programs have ceased supporting Windows 98 and ME. Contact ResNet for additional information.
Tech Support For Students
Residential Communications Consultants, RCCs, have been trained to support their student customers through on-site visits and phone-in support. The fastest way to get support for your Internet, Voice, or Cable TV problem is to submit an Online Help Request.
Common Questions
Only able to access the ResNet site?
Getting connected with a new computer
ResNet Responsible Use Agreement
Slow upload speeds?
E-mail Troubleshooting
Network Connection Rates
Interested in working as an RCC?
If you have experience with virus removal, spyware removal and overall computer problem troubleshooting, ResNet wants you. Must be an enrolled KU student. Flex hours, starts at $8.00/hr and a great work environment. For more info, click on the employment link on the left or call 812-0000 between 12:00pm & 5:00pm.