Welcome to IT ResNet

ResNet provides the cable, phone and Internet connections in KU residential housing.

Before you come to KU - This guide contains tips that will help you prepare your computer to be on the IT ResNet network.

Information about your ResNet connection
Be SeKUre Blog
System Security

Important information regarding ResNet and illegal downloading

The ResNet Computing Consultants (RCC) support group is here to help you.

RCCs
• Assist with the registration of computers connecting to the ResNet network
• Help with Internet, cable or phone problems in the residence halls and refer to IT staff as needed
• Staff the RCC Help Desk in the Burge Union, Room 209
• Provide support for Sophos antivirus on student machines

Phone, email and walk-up assistance will be available in the Burge Union during regular operating hours:
Phone: 785-812-0000 (2-0000 from within the residence halls)
Email: resnet@ku.edu
Walk-up assistance in the Burge Union:

• 8:00am to 10:00pm Monday through Saturday
• 12:00pm to 5:00pm Sunday

Thanksgiving Week Hours (Nov 23-29):

• 8:00am to 10:00pm Monday and Tuesday
• 8:00am to 5:00pm Wednesday
• Closed Thursday through Sunday (26-29)