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ResNet RCC Evaluation

Your Name:

Contact phone:

Date: / /

Hall: Room:

What type of computer do you own and use at KU?:

What is the operating system (OS) on your computer?:

How have you contacted ResNet in the past year? (Check all that apply)

Called 2-0000 and spoke with a consultant
Left voicemail on 2-0000
Went to the ResNet office in the Burge Union (since January 2008)
Went to the ResNet office in the basement of McCollum (before January 2008)
Talk to ResNet student employee while they were in the residence hall
Sent a message to resnet@ku.edu

On a scale of 1 to 5, please rate your ResNet computer registration experience
1 being very dissatisfied, 3 neither satisfied nor dissatisfied, 5 being very satisfied:

1 2 3 4 5

How long did it take to get registered for ResNet?

24 hours or less.
3 days.
1 week.
Over 1 week.

RCC's Name:

Please rate your experience with your RCC.
Rate each category from 1 to 5. 1 being definitely untrue, 5 being definitely true:

1 2 3 4 5
The RCC arrived at the scheduled appointment time.
The RCC was courteous and friendly.
The RCC was knowledgeable and professional.
The RCC handled the situation effectively and efficiently.
Overall I had a positive experience with the RCC.

Reason for RCC visit:
  

Comments: